Bryan Murphy
Seattle, WA 98103
(512) 750-7954
bryan_murphy73@outlook.com

An experienced leader in hardware development, product, and program management. My education includes a BS in Electrical Engineering and an MBA. I completed Google certification in Cybersecurity. I’m looking for an opportunity to use my experience to innovate and provide value.

WORK HISTORY

WorstAuthor LLC (Seattle WA) June 2020 – Present
CEO

  • Published ‘Pandemic Hacker’, ‘Deal Hunter’, ‘Sydney and Watson’, ‘Nanite Evolution’, ‘Pandemic Hacker 2’, and ‘The Last Dwarf’ under the pen name B.D. Murphy.
  • Founder and working to create books and a blog. https://www.authorbdmurphy.com.
  • Completed certifications in Google Cybersecurity and Agile project management.

Home Depot (Seattle, WA)   July 2023 – Present
Department Supervisor

  • Pro Experience Manager focused on helping pros grow their business.
  • Customer service supervisor for the highest volume store in Seattle.
  • Supervisor for paint and millwork departments.  
  • Experience as electrical and pro desk associate.
  • Achieved pro desk sales of over $1 million in five months and signed up 55 new pro extra members.

Amazon (Seattle, WA)   February 2013 – June 2020
Senior Manager Product Management  

  • Initial product manager in three groups tasked with building the product team while defining the initial product.
  • Performed customer research to develop a new AWS high-availability incident management system.
  • Researched and defined a new internally developed time and attendance system to pay Amazon hourly employees.
  • Launched a revamped online return center (customer-facing workflow) with a new visual design language, resulting in a 36% improvement in workflow completion.
  • Launched the mobile online return center in 11 countries across IOS, Android, and browsers simultaneously. Customers in Asia adopted the capability with over 35% of customers using the new version within 2 weeks.
  • Reduced average time to refund customers by 13%, from 6 days to 5.2 worldwide.
  • Launched Australia’s first Amazon internal time and attendance system to support the Amazon retail launch.
  • Senior Manager for product and program management functions supporting returns for all new businesses at Amazon.

Dell (Austin, TX)  June 2004-February 2013
Director of Product Engineering  

  • Development director for precision product line represents 850 thousand desktops, over $1B in revenue, and over $100M in margin dollars to the business.
  • Managed 75 engineers covering development, storage, acoustics, and component qualification.
  • Mentored junior engineers designing PCBs for high frequency while minimizing emissions.
  • Transitioned development of workstations from in-house to Asian ODM over two product cycles.
  • The team produced patent submissions 50% above the goal for 2009.
  • Final approver of Engineering Change Order (ECO) for client products ensuring customer problems never returned.
  • Directed six product development teams and qualification of hard disk drives for Dell client products.
  • Launched the first business-class ultra-portable notebook (E4200), using an SSD as the primary storage device. Also, developed Dell’s first business class 13-inch notebook (E4300). 
  • Managed weekly executive review of project status for notebook and desktop projects. Produced agenda, managed meetings, and provided weekly minutes and actions.
  • Two years as North American business continuity or disaster recovery lead for engineering.
  • Part of Dell’s lessons learned management to ensure customer and development issues don’t exist in new projects.
  • Managed notebook cost reduction team that achieved $650M in savings in one year against a target of $500M.

KONTRON AMERICA (San Diego, CA)   September 1999-June 2004
Vice President of Engineering

  • Budget authority for a team of 45 people in San Diego & Hayward CA; direct leadership for BIOS, software, electrical, mechanical, validation, systems engineering, configuration management, document control, technical support, sustaining engineering, and customer service. 
  • Executive sponsor for two European accounts with multi-year projects that represent over $35 million in revenue.
  • Architect for Linux-based software installation process for factory software installation.  Reduced system configuration time by 25% and manual labor by 30%; also used by customers for field updates of Internet phone/kiosk system.
  • Supported sales and customers to deliver new strategic business for Kontron, including on-site customer visits with the sales account team.
  • Created a new product family of high-availability rack mount servers in 9 months from inception to production release.
  • Reduced custom product development timeline from 20 weeks to 8 weeks (mechanical); design to prototype reduced to 8 weeks from 12 weeks (electrical).
  • Restructured engineering organization to meet new corporate strategic direction including new core processes, new minimum job requirements, new job descriptions, and new tools for engineering development.

IOMEGA CORPORATION (Roy, UT; San Diego, CA) October 1995-September 1999
Director of Research & Development

  • Managed definition, development, pilot production, and transfer to an Asian volume production site for storage products.

DELL COMPUTER CORPORATION (Austin, TX)  October 1988-October 1995
R&D Sustaining Engineering Manager

  • Maintained production of notebook products during high-volume production. Updated products to lower costs and improve functionality after launch.

SOUTHWEST RESEARCH INSTITUTE (San Antonio, TX) August 1986-October 1988
Research Engineer

  • Developed single board computer to control fuel injectors used to test engine oil for major oil companies. Completed PCBA layout, firmware development, and user testing.

Volunteer and Personal

  • Developed charity auction management system using L.A.M.P. – Linux, Apache, MySQL, PHP. Included ability to pre-swipe credit cards for fast final checkout. Onsite IT support during auction events.
  • Instantiated self-hosted gaming servers for kids to play in safe environments. Including Mumble Voice, Minecraft, Half-Life, Ark Survival Evolved/Ascended, and Emperion Galactic Survival.
  • Supported high school robotics team with basic debugging training with Wi-Fi, power systems, and startup checkout.
  • Installed home automation system using Wi-Fi, Zigbee, and Z-Wave IoT devices.
  • Set up and maintain a home network with multiple subnets for home automation, guests, and phones.
  • IT support for private school library enabling wireless tools for checkout, inventory management, and student support.

EDUCATION / MEMBERSHIPS

Bachelor of Science in Electrical Engineering, University of Texas at San Antonio.
Master of Business Administration in Business Management, St. Edward’s University, Austin, TX.
LinkedIn Page: https://www.linkedin.com/in/bryan-murphy
Website: https://authorbdmurphy.com